CONTACT US

If you need help with your JLab products, visit our support site with FAQs, guides and more or check out one of these articles:

• How do I pair my JBuds Air earbuds to a device or to each other?
• How do I pair my earphones or headphones to my device?
• Where can I purchase a replacement earbud or charging case?
• Epic Air Sport: How to connect and more
  
  

Email: support@jlabaudio.com

Customer Support VIP Help Line: 1-405-445-7219
UK customers please Click Here.

Hours of Operation: (Pacific Time)
Monday - Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 3:00 PM

Holiday closures: Christmas (Dec. 24-25), New Year's (Jan. 1)

We strive to respond to all inquiries within 24-48 business hours. If you have not received your response, please check your spam or junk mail folder.