December 01, 2017

Bluetooth can be tricky sometimes, we get it. It's a constantly changing technology that sometimes might make you miss a wired earbud. However, it's still reliable and fun and avoids the fuss of tangled wires (thankfully). Bluetooth technology gives you more mobility to get out there and GO. We personally choose wireless over wired and are here to help with any trouble you may have!

Here's how to pair your Bluetooth earbud to a device (while this example and video below shows our JBuds Pro Bluetooth Signature Earbuds as an example, the steps will apply to many of our earbuds and headphones).

The following video will show you:
  • Connecting Bluetooth Headphones
  • Reoccurring Use
  • Connection Troubleshooting
  • Fitting
  • Cable Clip Use
  • Charging

 

Looking to connect to your computer?

PC: Here's how to Bluetooth connect to your PC

Mac: Here's how to Bluetooth connect to your Mac

 

For more Customer Support help head to our FAQ page or call 1-405-445-7219.

 


29 Responses

Rachel Martinez
Rachel Martinez

September 27, 2018

JLAB BT is not showing up on my phone when I search for devices. I have turned off bluetooth and restarted my phone a few times now and it still doesn’t show up. I just got these earbuds yesterday to use at work and I can’t get them to connect. I watched the video and that didn’t work either. What is going on?

Kathy
Kathy

September 27, 2018

My JLab Neon headphones pair quickly to my car Apple Play and to my iPhone. However, they will not pair with my iPad mini. The iPad mini bluetooth has no problem syncing with my Canon printer and my car. What is the problem? How can I fix this?

Eddie Anderson
Eddie Anderson

September 18, 2018

I love sound in price

Katherine Waller
Katherine Waller

August 31, 2018

So far so good .

JLab Support
JLab Support

August 23, 2018

If your PS3 is recognizing the headphones then yes it should work. The passcode would either be 0000 or 1234.

Joy Henderson
Joy Henderson

August 23, 2018

I have a ps3 can i use the Bluetooth headphones with it? It recognized them but wanted a pass code if i don’t enter anything in it says there is an error

Joy Henderson
Joy Henderson

August 23, 2018

Well

JLab Support
JLab Support

August 15, 2018

Hello Cheryl,
Thank you for your comments. Here’s instructions on how to connect to your computer.
If you use a PC, follow these: https://www.jlabaudio.com/apps/help-center#!how-to-pair-your-headphones-to-your-pc-computer
If you use a Mac, follow these: https://www.jlabaudio.com/apps/help-center#!how-to-pair-your-bluetooth-headphones-to-your-mac

Thank you for your feedback!

CHERYL B HAWKINS
CHERYL B HAWKINS

August 15, 2018

im trying to connect my wireless headhphones to my computer is there a software to download to do this

Lee
Lee

August 15, 2018

My first pair unfortunately quit charging after sweat got into port. I tried several pricier options for a change, but none compared. Jbuds are the only ones I wear now.

Morgan Kay
Morgan Kay

August 13, 2018

When I first bought the jlab pro buds, i felt like i was ripped off. I left a mean review, entitled junkbuds, they were all treble no bass. Now that the’re broken in they sound great. It took a while, about a month, till any quality sound would be produced. I’m happy with my twenty dollar purchase now. I would love to try the air buds, i’m sure they must rock. – Hawaiian board rider, Morgan Kay

Barb
Barb

August 13, 2018

Awesome sound! And compact size, great buy at a great price!!!😁

Pete Pedigo
Pete Pedigo

August 09, 2018

These, will rock your mind and body.

DJ
DJ

August 03, 2018

Just got my Neon Bluetooth Wireless On-Ear Headphones, so far so good

Sharon L Barker
Sharon L Barker

July 23, 2018

I just bought my on-ear headphones. The sound is great! it is comfortable and fold up very nicely. Great headphones!!! Love it with my sirius xm app.

shred
shred

June 22, 2018

Love the Rewind bluetooth phones I just got, wish they didnt make me re-pair in Windows every time I charge them though.

Melissa Smith
Melissa Smith

June 22, 2018

I really happy that the directions to pair my brand new device was posted on your website because my new wireless head phones I just purchased didn’t come the instruction manual. instructions were very user friendly….

sound is good & easy to use. very happy with my new product!!

JOCSAN F GONZALEZ
JOCSAN F GONZALEZ

June 04, 2018

Nice for work. Ill be like a cricket jumping

Joy
Joy

May 30, 2018

You have to hold the button til you hear it say ready to pair which is said after it says powering on

Mae
Mae

May 22, 2018

My JBuds Pro headphones did not connect when following the instructions provided, either in the package or this video. They did, however, connect by following the Epic 2 instructions. Once they finally connected they worked fine.

Mae
Mae

May 22, 2018

My JBuds Pro headset does not search for bluetooth devices. Pressing the power button for more than 3 seconds simply powers off the headset. How do I get it to search for my device?

Christopher D. Tiger
Christopher D. Tiger

May 22, 2018

I think these earbuds work good for being bluetooth because usely some bluetooth earbuds don’t work very well but these do for sure

alex larsen
alex larsen

May 14, 2018

Wonderful product! It is just what I was looking for. Connects great to musiv via my IPhone. Speakers are fantastic; totally blocks out any noise so I don’t hear my breathing when exercising. I would definitely reccommend to anyone! https://goo.gl/BN7JUK

Debra
Debra

May 11, 2018

Very helpful! Thank you!

Katie
Katie

May 11, 2018

Was pairing to a new device and forgot about the 10 second hold. Thank you!

Nichole
Nichole

April 16, 2018

This video is Perfect!! Thank you

Scott
Scott

April 02, 2018

Lost manual – forgot all about the ‘hold for 3 seconds’ to pair; BAM!, up and working now. Tnx

Cheryl Gillespie
Cheryl Gillespie

March 23, 2018

Thank You.. The video was Perfect Help!! I didn’t even have to call!! ALL Great so Far!! Thanks..

Susan
Susan

February 27, 2018

Will these earphones work with an Apple Watch?

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